> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.mitchcactus.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Moneyback Guarantee

There’s one simple reason your money is protected with MitchCactus: our **100% Money-Back Guarantee**. 🛡️

You either **receive the product or service you paid for, or you get your money back**.

Whether your order is fulfilled by the MitchCactus team or an independent marketplace seller, the person fulfilling your order **doesn’t get paid until you’ve had the chance to confirm everything was delivered correctly**.

## No payment until you’re happy

Once your order is delivered, you’ll have time to review it and make sure everything is as described.

During this period, **the funds remain protected with MitchCactus** rather than being released immediately to the person who fulfilled your order.

If something is wrong, missing, delayed, or not delivered at all, you can raise the issue and our team can step in to review what happened.

> Your money stays protected until the order has been properly delivered and any issues have been resolved.

We understand that gaming products and services can sometimes be a significant purchase, which is why we’ve built clear protections around every order.

**You get what you paid for, or your money back. Simple as that.**