> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.mitchcactus.co/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Offer Ranking System MitchCactus ranks marketplace offers using a combination of **seller performance and listing quality**. The goal is simple: show buyers competitive, reliable offers from sellers who consistently deliver a good experience. Rankings are dynamic and may change as your performance, listings, pricing, and other marketplace conditions change. > 💡 Simply deleting and recreating an offer will not improve its ranking. The best way to move higher is to improve the factors behind the offer itself. --- ## What affects your ranking? 📈 While the exact factors can vary by product category, we generally look at two areas: ### Your seller performance Your overall history on MitchCactus can influence how prominently your offers appear. Important signals may include: * **Completed orders** — consistently completing successful orders helps build your seller record. * **Customer feedback** — strong ratings and positive buyer experiences can improve visibility. * **Cancellation rate** — frequently cancelling orders can negatively affect your ranking. * **Dispute rate** — sellers who consistently resolve orders without disputes are generally favoured. * **Delivery performance** — delivering within the timeframe you advertise is important. * **Warranty claims** — particularly for account sellers, repeated claims such as account recoveries or access issues may negatively affect performance. ### The offer itself We also consider the quality and competitiveness of each individual listing. Depending on the category, this may include: * Price * Guaranteed delivery time * Instant or automatic delivery * Listing title and description * Images * Product availability * Buyer interest and engagement * Overall listing quality --- ## Accounts 🔐 Account listings place additional importance on **reliability, listing quality, and account safety**. Factors that may improve account offer visibility include: * Strong seller feedback * A high number of successfully completed orders * Low cancellation and dispute rates * Low warranty-claim rates * **Instant Delivery** * Fast and consistently achieved delivery times * Clear, descriptive titles * Accurate descriptions * Multiple high-quality images showing the account * Strong buyer interest in the listing ### Warranty performance Account sellers should pay particular attention to warranty claims. Repeated issues involving: * Account recovery * Lost access * Incorrect account details * Bans caused by circumstances existing before delivery * Accounts materially different from their listing may negatively affect both your seller standing and offer visibility. The best way to protect your ranking is to sell accounts you are confident in and accurately disclose anything the buyer should know before purchasing. --- ## Items 🎮 For item listings, **successful fulfilment and delivery speed** are particularly important. Factors may include: * Completed orders * Seller feedback * Cancellation and dispute rates * Delivering within your advertised timeframe * Guaranteed delivery time * Automatic delivery, where supported * Clear and accurate listing titles Faster delivery can improve an offer's competitiveness, but only advertise a delivery time you can **consistently achieve**. > Setting an unrealistically short delivery time and regularly missing it may ultimately hurt your performance rather than improve it. --- ## Currency & Top-Ups 💰 For currency and top-up offers, buyers are often comparing similar products from several sellers, so **price and delivery speed** can have a particularly strong influence. Important factors may include: * Competitive pricing * Guaranteed delivery time * Your actual delivery performance * Seller feedback * Number of customer ratings * Successful order history Pricing is considered relative to comparable offers for the same game and product. You don't necessarily need to be the cheapest seller, but prices that are significantly higher than comparable offers may receive less visibility. Similarly, only advertise delivery times you can reliably meet. --- ## Why aren't all of my offers together? We may vary the sellers displayed throughout marketplace results to give buyers a wider selection and prevent a single seller from unnecessarily dominating the most visible positions. This means that even if you have many highly ranked listings, they may not always appear directly beside one another. --- ## How can I improve my ranking? 🚀 There isn't a shortcut to ranking higher. The most effective approach is to: * Complete orders successfully * Maintain strong customer feedback * Keep cancellations and disputes low * Deliver within your promised timeframe * Price competitively * Enable faster or automatic delivery where appropriate * Use clear and accurate titles * Add high-quality images where relevant * Keep listings accurate and up to date * Resolve buyer issues quickly * Maintain reliable account stock Attempting to artificially manipulate rankings, views, orders, feedback, pricing, or other marketplace signals is prohibited and may result in your listings being restricted or your seller account being suspended. --- ## Rankings can change Our ranking system is continually reviewed and improved as the MitchCactus Marketplace grows. Individual ranking factors and their relative importance may change over time, so you may occasionally notice offers moving position even when you haven't made a direct change. The best long-term strategy is simple: **offer competitive products, fulfil orders reliably, and provide buyers with a consistently good experience.**