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# Seller Guidelines: Items

These guidelines apply to sellers listing **digital in-game items** on the MitchCactus Marketplace.

Sellers must follow our marketplace requirements and [General Seller Rules](https://support.mitchcactus.co/en/article/general-seller-rules-1rdgjqb/). Failure to do so may result in listing removal, restrictions, suspension, or other action.

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## 🔐 Access & Permissions

* Any **verified and approved seller** can list items where the category is available to them.
* Certain games or item categories may require **additional approval or verification** before listings can be created.
* Sellers must continue to meet MitchCactus verification and marketplace requirements while selling.

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## 📦 What Can Be Sold

Permitted products include:

* Digital in-game items, skins, cosmetics, accessories, and equipment
* Crafting materials, consumables, and other transferable in-game items
* Limited or collectible items with clearly defined attributes

### Strictly Disallowed

* ❌ Random, lottery, or chance-based offers
* ❌ Bundles where the contents are unspecified or randomly determined
* ❌ Items delivered using cheats, exploits, or other prohibited methods
* ❌ Physical products or non-digital goods
* ❌ Offers requiring off-platform payments or transactions

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## 📝 Listing Requirements

### Titles & Descriptions

* Use clear and accurate titles
* Make it obvious what the buyer will receive
* Include relevant details such as quantity, game, server, region, rarity, or other important attributes

### Images

Use images that accurately represent the item and that you have the right to use.

### Accuracy

Do not use misleading ranges, uncertain descriptions, or placeholder information.

For example, avoid descriptions such as **“10K–50K”** or **“possibly rare”** where the buyer should know exactly what they are purchasing.

### Duplicate Offers

Do not create multiple offers for substantially the same item simply to gain additional marketplace visibility.

See our **Duplicate Offers** guidelines for more information.

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## 🚚 Fulfilment & Delivery

* Deliver the item within the timeframe shown on your listing
* Use the delivery method advertised on the offer
* Make sure the correct item and quantity are transferred
* Only mark the order as delivered once fulfilment is complete

Where appropriate, keep reasonable proof of delivery in case the order is later disputed.

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## 🛑 Violations & Penalties

Violations may result in action including:

| **Violation** | **Possible Action** |
| ---- | ---- |
| Cheats or exploits | Suspension or removal of selling privileges |
| Misleading listings | Warning, listing removal, or suspension |
| False or misleading images | Listing removal or seller restrictions |
| Off-platform payment requests | Suspension |
| Delivery failure | Buyer refund and possible selling restrictions |
| Repeated violations | Stronger restrictions or permanent suspension |

MitchCactus may take stronger action depending on the severity, frequency, or circumstances of a violation.