My payment isn't going through

If your payment isn’t going through, don’t worry. A few quick fixes will solve the issue in most cases. 💳

Try these first ✅

Try Apple Pay or Google Pay where available.
Try another card if you have one available.
Use our second card payment option at checkout if the first card method doesn’t work.
Try another payment method, such as:
Apple Pay
Google Pay
Cryptocurrency — including Bitcoin, Ethereum, USDC, Dogecoin, and more
iDEAL
PIX
Klarna
Skrill
Contact your bank or card issuer and ask them to approve the transaction. Payments can sometimes be blocked automatically, especially if they’re flagged as international or unusual.

A quick call to your bank is often enough to get the payment approved and processed. 🤝

If you’re still having trouble, reach out to our Live Chat Support using the button in the bottom-right corner of the page.

Our team can take a closer look and help you identify the best payment option to complete your purchase.

Updated on: 17/09/2026

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