What does the blue verification tick mean?

The blue verification tick helps you quickly identify verified sellers and official MitchCactus team members across the marketplace. 🔵✅

What the tick means depends on where you see it.

Blue tick on a seller listing 🛡️

When you see a blue tick next to a seller’s username on a marketplace listing, it means they are a verified MitchCactus seller.

Every seller on the MitchCactus Marketplace is required to complete our verification and compliance process before selling.

This may include:

• KYC identity verification
• Verification of government-issued identification
• Business verification where applicable
• Review of relevant seller and compliance information

This allows us to confirm who is actually behind each seller account, whether they’re operating as an individual or a business.

💡 If you see a seller listing on MitchCactus, the blue tick confirms that the seller has successfully completed our required verification process.

Blue tick in an order chat 💬

A blue tick has a different meaning inside an order chat.

Marketplace sellers do not receive the blue verification tick beside their name in chat by default.

If you see a blue tick next to someone participating in your order chat, it means they are an official member of the MitchCactus team. 🌵

Our team members will also generally have a recognizable username and profile picture to help distinguish them from the buyer and seller.

Why might a MitchCactus team member join my chat?

Most orders can be completed directly between you and the seller without our team needing to intervene.

However, a MitchCactus team member may occasionally join the conversation to:

• Help make sure the order is progressing correctly
• Assist with a delivery or communication issue
• Help resolve a misunderstanding between the buyer and seller
• Assist during a dispute
• Request or review additional information
• Help ensure you receive the order as described

Our goal is to provide a marketplace where buyers and sellers can transact confidently, while still having the MitchCactus team available to step in when needed. 🛡️

Quick summary ✅

• Blue tick on a seller listing: The seller has completed MitchCactus verification and KYC requirements.
• Blue tick inside an order chat: You’re speaking with an official member of the MitchCactus team.

This makes it easy to identify who you’re dealing with and helps keep the MitchCactus Marketplace safe, transparent, and secure.

Updated on: 20/10/2026