Formatting Your Account Info for Instant Delivery

Poorly formatted or incomplete account credentials can lead to failed logins, buyer confusion, disputes, and cancellations.

To make account delivery clear and consistent, sellers should use a structured format when providing account information.

⚠️ Avoid sending credentials in a compressed format such as username:password.

Recommended Delivery Format

Provide each detail on its own line:

• Login email / username
• Login password
• Linked email address, if applicable
• Linked email password, if applicable
• Email login website

Where relevant, also include:

• Character name
• Security questions and answers
• PINs, backup codes, or additional passwords
• Recovery information
• Platform or linked-account details
• Any setup or transfer instructions
• Any other information needed for full account access

Example

Account Login
Email: example@email.com
Password: ExamplePassword123

Linked Email
Email: example@email.com
Password: ExampleEmailPassword123
Login: mail.example.com

Additional Information
Character Name: ExampleName
Security Question: Example question
Answer: Example answer

Before marking an order as delivered, double-check that:

• All credentials are correct
• The buyer has full access
• Any linked email credentials are included
• Important recovery or security information has been provided
• The information is easy to understand

Clear account delivery helps reduce unnecessary disputes and cancellations and can positively support your overall seller performance on MitchCactus.

Updated on: 20/10/2026