Getting Started
How to Sell
Before you can start selling on MitchCactus, you'll need to complete our seller onboarding and verification process. Once approved, you can create offers directly from your seller dashboard. Before You Start To sell on MitchCactus, you must: Submit a seller application Complete the required ID verification (KYC) Agree to our Seller Rules Wait for approval from the MitchCactus team Once your account has been approved and onboarding is complete, you'll receive acceFew readersHow to Become a Seller
Selling on MitchCactus gives you the opportunity to reach customers across our marketplace and earn from your gaming experience, inventory, or services. 🌵 Currently, we're only recruiting sellers with a proven track record of completing a high volume of orders. However, if you're a first-time seller, you're still welcome to apply, and we'll reach out if a need arises. Due to high demand, we currently have a significant waiting list for new sellers. Applications are reviewed before access toFew readersSeller FAQs
Quick answers to some of the most common questions from MitchCactus sellers, covering verification, listings, orders, disputes, payouts, and more. If you can't find what you're looking for here, contact our Support Team and we'll be happy to help. Verification & Getting Started How long does seller verification take? The full application and verification process can take several days and, in some cases, up to around one week. Timelines depend on: How quickly you completeFew readersSeller Verification & Why It’s Required
Before you can sell or fulfill orders through MitchCactus, you’ll need to complete seller verification. This helps us keep the marketplace secure, prevent fraud, and make sure we know who is providing products and services to our customers. Why do sellers need to be verified? 🛡️ Security & fraud prevention Every seller on MitchCactus represents themselves directly to our customers. Identity verification helps us confirm that you are who you say you are, while reducing thFew readers
Listings & Offers
How to Sell Accounts
Once your MitchCactus seller account has been approved, you can begin creating account offers directly from your Seller Dashboard. Account listings must follow our Account Seller Rules, including providing full access and accurately describing everything included with the account. Create Your Account Offer 1. Choose the game From your Seller Dashboard, click Sell or Create an Offer, choose the releFew readersOffer Ranking System
MitchCactus ranks marketplace offers using a combination of seller performance and listing quality. The goal is simple: show buyers competitive, reliable offers from sellers who consistently deliver a good experience. Rankings are dynamic and may change as your performance, listings, pricing, and other marketplace conditions change. 💡 Simply deleting and recreating an offer will not improve its ranking. The best way to move higher is to improve the factors behind the offer itself.Few readersFormatting Your Account Info for Instant Delivery
Poorly formatted or incomplete account credentials can lead to failed logins, buyer confusion, disputes, and cancellations. To make account delivery clear and consistent, sellers should use a structured format when providing account information. ⚠️ Avoid sending credentials in a compressed format such as username:password. Recommended Delivery Format Provide each detail on its own line: Login email / username Login password Linked email address, if applicable **LiFew readersChange Delivery Time For All Offers
If you need to change the delivery time for multiple offers at once, you can update them in bulk from your seller dashboard. How to update delivery times Open your Seller Dashboard. Go to My Offers. Use the available filters to select the offers you want to update, such as: Game Server or platform Active or paused offers Click Bulk Actions in the top-right corner. Select Delivery Time. Choose the new delivery time and click Save. Your selected ofFew readersDuplicate Offers
To keep the MitchCactus Marketplace fair and easy to browse, sellers should only create one offer for each genuinely unique product. Duplicate or near-duplicate listings may be removed, and repeated attempts to manipulate marketplace visibility may result in restrictions or suspension. Core Rule Each seller may list one offer per unique product. A product is considered unique when its main characteristics are meaningfully different and would reasonably affect either: WhatFew readersKeyword Rules
Our keyword rules are designed to keep MitchCactus listings clear, relevant, and easy for buyers to search and compare. Using extra keywords, symbols, misspellings, or unrelated terms does not improve a listing and may actually reduce its visibility. Why do we have keyword rules? Marketplace search works best when listings accurately describe the product being sold. Keyword abuse can: Clutter search results Make listings harder to read Cause offers to appear in irrelevantFew readers
Seller Guidelines
General Seller Rules
These rules apply to all sellers and listings on MitchCactus and are designed to keep the marketplace safe, reliable, and fair for both buyers and sellers. ⚠️ Breaking these rules may result in listings being removed, restrictions being placed on your account, or temporary or permanent suspension. If you sell accounts, you should also review our Account Seller Rules, which include additional requirements speciFew readersCactusCover (For Sellers)
CactusCover helps protect sellers on the MitchCactus Marketplace from payment-related risks while providing a structured protection process for buyers and sellers throughout the transaction. Protection is built into eligible marketplace orders automatically. There is no separate activation required. When Does CactusCover Start? 🛡️ Seller protection begins when a buyer successfully pays for an order and continues throughout the transaction. This includes: Order processing and delivFew readersSeller Guidelines: Currency
These guidelines apply to all sellers offering in-game currency through the MitchCactus Marketplace. Sellers must deliver currency exactly as described, use safe delivery methods, and ensure all currency is legitimately obtained and transferable through the game’s normal mechanics. 🔐 Access & Permissions Currency listings are available to verified and approved sellers. Sellers must follow our General Seller Rules and any game-specific requirements. Certain games or delivFew readersSeller Guidelines: Boosting
These guidelines apply to all sellers offering Boosting and in-game services through the MitchCactus Marketplace. Unlike request-based marketplaces, sellers create their own Boosting listings on MitchCactus. Buyers browse and purchase these offers directly, so your listing must clearly describe the service, requirements, and expected delivery time. 🔐 Access & Permissions Boosting is available to verified and approved sellers where the category is enabled. Sellers must follFew readersAccount Seller Rules
These rules apply to all sellers listing game accounts on the MitchCactus Marketplace. They sit alongside our General Seller Rules, which also apply to every account seller and listing. ⚠️ Breaking these rules may result in warnings, listing removal, withheld payouts, temporary suspension, or permanent removal from the marketplace depending on the severity of the violation. Account Listing Rules 📝 KeFew readersSeller Penalties
MitchCactus may apply penalties when sellers fail to follow our Seller Rules, listing requirements, or marketplace standards. Penalties are designed to protect buyers and discourage repeated or serious rule violations. ⚠️ There is no single fixed penalty amount for every violation. The outcome may depend on the severity of the issue, order value, seller history, and whether the behaviour has happened before. What Can Result in a Penalty? Common reasons include: Order & DeliverFew readersSeller Guidelines: Items
These guidelines apply to sellers listing digital in-game items on the MitchCactus Marketplace. Sellers must follow our marketplace requirements and General Seller Rules. Failure to do so may result in listing removal, restrictions, suspension, or other action. 🔐 Access & Permissions Any verified and approved seller can list items where the category is available to them. Certain games or item categoFew readersSeller Guidelines: Accounts
These guidelines apply to all sellers listing accounts on the MitchCactus Marketplace. Accounts must be legitimate, accurately described, transferable, and delivered with the access required for the buyer to take control. 🔐 Access & Permissions Account listings require an approved and verified seller account. Some games or account categories may require additional approval or verification before you can create listings. Sellers must continue to meet our General SellerFew readers
Orders & Delivery
What to Do If a Buyer Doesn't Respond
Buyers will occasionally stop responding during an order. What you should do depends on whether the order has already been delivered, there is an active issue, or you're still waiting on information required to complete delivery. After Delivery If you've completed delivery and the buyer simply hasn't confirmed it, you usually don't need to do anything. The buyer has up to 72 hours to review the order. If they don't take action during that time, the order can automatically completFew readersOrder and Message Notifications
You can control how MitchCactus notifies you about new orders, messages, status changes, and other seller activity from your notification settings. Keeping notifications enabled helps you respond quickly to customers and avoid missing important order updates. Notification Settings Open your Seller Dashboard and navigate to Settings → Notifications. From here, you can choose which notifications you want to receive and how you want to receive them. Depending on the notificFew readersHow to Offer a Replacement
If a customer reports an issue with an account or other eligible product, the issue should be treated as urgent. Sellers should respond within 12 hours and generally work toward a full resolution within 24 hours, unless another timeframe has been agreed with the customer or our Resolution Team. The goal is to resolve the problem quickly and avoid leaving the customer with an unusable product. Step-by-Step Guide 1. Confirm the Issue Start by acknowledging the customerFew readersCustomer Reviews
Customer feedback is an important part of your reputation on MitchCactus. Strong feedback helps buyers feel confident purchasing from you and can also contribute to your seller standing, offer visibility, and overall marketplace performance. As a general benchmark, sellers should aim to maintain an aggregated feedback score of 95% or higher. How Seller Ratings Work ⭐ MitchCactus uses several feedback metrics to give buyers a clear picture of a seller's performance. StarFew readers
Fees & Payouts
Seller Withdrawals
Once you've made your first successful sales and your earnings become available, you can withdraw your balance directly from your Seller Dashboard. 💸 Available payout methods include: Bank Transfer Payoneer PayPal Cryptocurrency: USDC The minimum withdrawal amount is US$50 before fees. Withdrawals are processed within 1–5 business days. ⏱️ Withdrawal Methods & Fees 💰 Method Minimum Fees Processing **Bank TransFew readersBalance Availability
Seller earnings may be subject to a holding period before they become available to withdraw. 💰 The holding period can vary depending on the product category and game. For some products, funds may become available immediately or within 1 day, while others may have a longer period such as 5 days or more. The applicable holding period will typically be shown when creating your listing, so you'll know how long funds will remain pending before you publish the offer. How ItFew readersSeller Fees
We keep seller fees simple and transparent. Sales fees are only applied to completed orders. 💰 Sales Fees by Category Category Sales Fee Accounts 5% Items 5% Currency 5% Boosting 5% Gift Cards (Coming Soon) 0% Top-Ups (Coming Soon) 0% These are our standard fees and generally apply across all supported games. Example 🧾 If you sell an account for US$100 with a **5% salFew readers