Seller Guidelines: Currency
These guidelines apply to all sellers offering in-game currency through the MitchCactus Marketplace.
Sellers must deliver currency exactly as described, use safe delivery methods, and ensure all currency is legitimately obtained and transferable through the gameโs normal mechanics.
๐ Access & Permissions
- Currency listings are available to verified and approved sellers.
- Sellers must follow our General Seller Rules and any game-specific requirements.
- Certain games or delivery methods may require additional approval.
๐ฆ What Can Be Sold
Permitted products include:
- In-game currency such as gold, coins, credits, or similar balances
- Other approved, tradable game currencies
Currency must be legitimately obtained and transferable through the gameโs supported mechanics.
๐ซ Strictly Disallowed
- โ Currency generated through cheats, exploits, bots, or prohibited software
- โ Stolen, duplicated, fraudulently obtained, or illegally generated currency
- โ Misusing or unnecessarily storing customer login credentials
- โ Abandoning an order after starting without reasonable communication
- โ Requesting additional or off-platform payment
- โ Delivery methods that unnecessarily expose the buyer to bans, suspensions, or account restrictions
๐ค Quality Requirements
To keep cancellations and disputes low:
- Only keep listings active when you have sufficient stock
- Set realistic delivery times
- Clearly explain the delivery method
- Do not accept more orders than you can fulfil within the promised timeframe
Common delivery methods may include:
- Face-to-face trades
- Auction House or marketplace transfers
- In-game mail
- Other supported game-specific methods
โ๏ธ Order Completion
- Transfer the full amount purchased
- Only mark the order as delivered once the transfer is complete
- Confirm successful delivery through the MitchCactus order chat
- Make sure the currency is sent to the correct buyer details
If the buyer provides different delivery information in the order chat, confirm the updated details before completing the transfer.
๐ฌ Dispute Handling
If a buyer reports an issue:
- Respond within 12 hours
- Remain professional
- Keep communication on MitchCactus
- Provide as much relevant delivery evidence as possible
Useful evidence may include:
- Screenshots of the trade or transfer
- In-game transaction records
- Proof showing the amount delivered
- Order-chat confirmations
Issues should generally be worked toward full resolution within 24 hours, unless another timeframe has been agreed.
๐ Violations & Penalties
Violation | Possible Action |
|---|---|
Cheats or exploits | Suspension or removal of selling privileges |
Excessive cancellations | Warning, restrictions, or suspension |
Fraudulent or unsafe currency | Suspension or permanent removal |
Unauthorized access or misuse of a buyerโs account | Suspension or permanent removal |
Off-platform payment requests | Suspension |
Repeated violations | Stronger restrictions or permanent suspension |
MitchCactus may take stronger action depending on the severity, frequency, or circumstances of a violation.
Updated on: 20/10/2026
Thank you!
